Member Support

Submit a Grievance or Workplace Complaint

Report a workplace, welfare, employment, disciplinary, pension, promotion or membership-related matter for review by the appropriate SSANU office.

Check Case Status

Confidentiality Notice

Information submitted through this form will be handled by authorised officers for the purpose of reviewing and addressing the reported matter.

Do not upload passwords, banking credentials or unrelated personal records.

Emergency Matters

This form is not an emergency reporting service. Matters involving immediate danger should be reported promptly to the appropriate emergency or security authority.

Before Submitting

Provide a clear sequence of events, relevant dates and the offices or persons already contacted.

Supporting documents should be relevant and legible. Permitted formats are PDF, Word, JPG and PNG.

The maximum attachment size is 10 MB.

Grievance Submission Form

Fields marked with an asterisk are required.

Personal Information

Full Name *

Email Address *

Telephone *

SSANU Membership Number

Staff Number

Institution and Branch

Institution

SSANU Branch

Institution Name if Not Listed

Grievance Details

Grievance Category *

Subject *

Detailed Description *

Explain what happened, when it happened, the persons or offices involved and any action already taken.

Desired Outcome

Supporting Document

PDF, DOC, DOCX, JPG or PNG. Maximum size: 10 MB.

Treat this submission as confidential Access should be limited to officers responsible for reviewing and resolving the matter. I confirm that the information supplied is accurate to the best of my knowledge and may be used by SSANU to review, refer and address this matter.